Common questions
Straight answers about how we work. Ask us anything else on WhatsApp.
How long does a website take?
It depends on the size of the site and how quickly we receive your text and photos. We agree a timeline in your written proposal before any work starts, and you can follow progress in your client portal.
What do I need to give you?
Your logo if you have one, photos of your business or products, and the details customers ask about most. If writing is not your thing, we can write the words for you (copywriting is an add-on).
How do I pay?
With mobile money. You pay a 50% deposit before work starts and the other 50% on delivery, before the site goes live. Every payment is confirmed in your client portal.
Do I own my website and domain?
Yes. Your domain is registered in your name, and once the project is paid in full, the website we built for you is yours.
Can I update the website myself?
Yes. Your client portal lets you change business details and publish updates. For anything bigger, send us a request from the portal.
What happens after launch?
You can manage the site yourself, ask us for changes when you need them, or choose a monthly care plan where we keep it online, backed up and up to date.
Do you only work in Lusaka?
We are based in Lusaka. Most of our work happens on WhatsApp and calls, so we can work with businesses elsewhere in Zambia too.
Is my information safe?
We only collect what we need to reply to you and run your project. Your client portal is private to you and the people you invite. Read our privacy policy for the details.